If you’re a team leader or trainer, who takes pride in being reliable and inclusive, and prefers to take extra time if it enables the whole team to feel included – you know that this is what helps keep the team connected and valued, you’re well aware that the stats tell us this underpins staff satisfaction and reduces churn, all qualities that contribute to your team’s stability. But something at the top has changed and the focus is all about increasing productivity, suddenly there’s less time to differentiate, and briefings are even briefer if at all!
Everything has to be done so quickly, mistakes will come out later and it’s embarrassing to know they’ll just get swept up as and when…
